TNEVNI, LLC

I N N O V A T I O N


Frequently Asked Questions


How long does it take for my order to ship?

TNEVNI, LLC will ship all orders within 1-3 business days.

Do you accept international orders?

Yes, we do. We try to offer the most reasonable shipping rates possible.

Is my transaction secure?

We take the utmost care and concern for your privacy while you're shopping on our site.

We will never share or sell your information to any third party, and the information we

collect is solely used to contact you about your order if necessary. Transactions on our

site are secured using 256-bit SSL encryption and your credit card information is never

stored.

What is your return and refund policy?

Unused and unopened orders may be returned within 7 days of receipt for a refund.

Defective items must be received by us no more than 7 days after the original delivery date in order to be eligible for a refund.

Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable).

If there is a problem with your order, please contact us at contact@tnevni.com for further instructions. 

Where are your products manufactured?

TNEVNI, LLC is committed to having all products we sell manufactured in the United States. We also make every attempt to use components that are made in the United States.

Can I find your products locally?

Our goods are only sold through our website as the exclusive seller in the United States.

 

Have a question you don't see?  Please contact us!  contact@tnevni.com or by mail at:

TNEVNI, LLC @
905 S. Neil Street
Suite B
Champaign, IL 61820